Answers to help you take the next step.

If substance use or emotional struggles are affecting your relationships, work, health, sleep, or daily functioning, treatment can help. You don't need to be in crisis to benefit — many people reach out when they simply feel stuck, overwhelmed, or unable to cut back on their own. A confidential conversation with our admissions team can help you understand whether structured support is the right fit for where you are right now.

Getting started is simple. Call us, send a message, or request a callback. We'll begin with a confidential conversation to understand what you're experiencing, answer your questions, verify your insurance, and schedule a clinical assessment. From there, we build a plan and help you begin care.

In many cases, treatment can begin within a few days of your first call — sometimes sooner. Timing depends on your assessment, insurance verification, and the level of care recommended. If your situation is urgent, let us know and we'll prioritize getting you the right support as quickly as possible.

No referral is required to contact us or begin the admissions process. Some insurance plans may request one for certain levels of care, and if so, our team will walk you through exactly what's needed. You're welcome to reach out directly at any time.

Yes. We understand that choosing a treatment program is a significant decision, and seeing the space can help you feel more comfortable. Contact our admissions team to arrange a visit or, where appropriate, a virtual walkthrough.

The assessment is a confidential conversation with a clinician about your history, current symptoms, substance use if any, goals, and support system. It helps us recommend the most appropriate level of care and begin shaping an individualized treatment plan. There are no wrong answers — honesty simply helps us help you.

Yes. Your privacy is protected under HIPAA and federal confidentiality laws. Information about your care is not shared without your consent except in the limited circumstances required by law, such as imminent safety concerns. We'll explain your privacy rights clearly during admissions.

Bring a photo ID, your insurance card if you have one, a list of any current medications, and any relevant medical or treatment records if available. Most importantly, bring your questions — the first appointment is also your chance to learn about us.

Absolutely. With your consent, loved ones are welcome to be part of the conversation. Family involvement can be a meaningful source of support, and we'll always respect your wishes about who is included and what is shared.

That's exactly what the assessment is for — you don't have to figure it out alone. Our clinical team will help determine whether outpatient, intensive outpatient, partial hospitalization, or a higher level of care is the safest, most effective starting point for you.

We work with many major insurance providers and are in-network with a number of plans. Because coverage varies widely, the best next step is to let our admissions team verify your specific benefits — it's quick, free, and comes with no obligation.

Simply contact our admissions team with your insurance information. We'll confirm your coverage, explain what your plan includes, and walk you through any out-of-pocket costs in plain language before you commit to anything.

Most plans provide some level of mental health coverage, and federal and California parity laws require many insurers to cover mental health care comparably to medical care. The specifics — covered levels of care, copays, and authorizations — depend on your plan, which is why we verify benefits up front.

Many plans cover substance use treatment, often including outpatient, intensive outpatient, and partial hospitalization care. Coverage details vary, so our team will confirm exactly what your plan includes before treatment begins.

Cost depends on your level of care, length of treatment, and insurance coverage. After verifying your benefits, we'll give you a clear picture of any expected out-of-pocket costs so there are no surprises. We're committed to transparency around what care will involve financially.

You still have options. We offer self-pay arrangements and can discuss what's realistic for your situation. Where appropriate, we may also point you toward additional resources, including our George's Wings scholarship program. Don't let uncertainty about cost stop you from reaching out.

Yes. For those without insurance or who prefer not to use it, we offer self-pay options and will discuss the details transparently so you can make an informed decision.

No. Verifying your benefits is simply an inquiry into what your existing plan covers — it does not change, reduce, or use up your coverage, and it does not obligate you to anything.

Yes. Any information you share for verification is handled privately and securely, in keeping with HIPAA and our confidentiality practices.

We offer a continuum of outpatient mental health and substance use care, including Partial Hospitalization (PHP), Intensive Outpatient (IOP), and Outpatient (OP) programming. This lets us match the intensity of care to your needs and adjust as you progress.

PHP is our most structured outpatient level of care — typically around five days per week with several hours of programming each day — while you return home in the evening. It's well suited to people who need intensive support and stabilization but not overnight hospitalization.

IOP provides structured treatment several days per week, usually a few hours per day, while allowing you to maintain work, school, and family responsibilities. It helps you build coping skills and recovery habits while reintegrating into everyday life, and is often a step down from PHP.

Outpatient treatment is the most flexible level of care, with fewer hours per week. It's appropriate for people who are stable and need ongoing support, accountability, and therapy as they sustain their progress — often as a step down from IOP or as standalone care for milder needs.

Your clinical assessment guides this decision. We consider symptom severity, safety, your support system, and your responsibilities, then recommend the level of care that gives you the best chance at lasting recovery. As you progress, we adjust the plan with you.

There's no single answer — length of care is individualized. Some people spend a few weeks in a given level of care, others longer, and many step down gradually through levels over a few months. We continually reassess and tailor the timeline to your progress and goals.

In many cases, yes — especially in IOP and OP, which are designed around real-life responsibilities. PHP is more time-intensive and may require time away from work. We'll help you find a schedule that protects both your recovery and your obligations.

Yes, particularly in our less intensive levels of care. We aim to build schedules that let you stay engaged with school while getting the support you need, and we'll talk through what's realistic based on your program.

We offer telehealth options for certain services and levels of care, which can improve access for those balancing distance, schedules, or other barriers. Ask our admissions team which virtual options are available for your situation.

Yes — that's a core strength of a continuum of care. As you stabilize and grow, you can step down to less intensive levels; if you need more support at any point, you can step back up. Care should flex with you.

We treat a wide range of mental health conditions, including anxiety, depression, trauma and PTSD, bipolar disorder, ADHD, OCD, and more — frequently alongside co-occurring substance use. Your assessment determines whether your needs are a good fit for our outpatient levels of care.

Yes. We treat anxiety disorders using evidence-based approaches such as cognitive behavioral therapy (CBT), often combined with skills training and, where appropriate, medication management to help you regain a sense of stability and control.

Yes. Depression is one of the most common conditions we support. Treatment may include individual and group therapy, evidence-based modalities like CBT, and medication management when clinically appropriate, all within an individualized plan.

Yes. Trauma-informed care is central to our approach. We support people living with PTSD and trauma using evidence-based methods and a safe, paced therapeutic environment that recognizes how trauma affects both mental health and substance use.

Yes. We support clients with bipolar disorder through a combination of therapy, psychoeducation, mood stabilization strategies, and medication management coordinated with psychiatric care, depending on your needs and stability.

Yes. We address ADHD as part of a comprehensive plan, including skills for focus and organization, therapy, and medication assistance where appropriate — especially when ADHD co-occurs with anxiety, depression, or substance use.

Yes. We treat obsessive-compulsive disorder using evidence-based approaches, which may include cognitive behavioral strategies and exposure-based techniques, integrated into your individualized treatment plan.

Yes. We support clients with BPD using approaches grounded in dialectical behavior therapy (DBT), which builds skills in emotional regulation, distress tolerance, and interpersonal effectiveness. Care is tailored to your goals and clinical picture.

We treat many serious mental health conditions and assess each person individually. Some psychotic disorders require a higher or more specialized level of care than outpatient programming can safely provide; in those cases, we'll be honest and help coordinate the right resources.

Co-occurring diagnoses are common, and we treat the whole person rather than a single label. Your individualized plan is designed to address how multiple conditions interact, so care is coordinated rather than fragmented.

We treat a broad range of substance use disorders, including alcohol, opioids, stimulants, prescription medications, methamphetamine, and cocaine — frequently alongside co-occurring mental health conditions.

Yes. We support people working through alcohol use disorder with therapy, relapse-prevention skills, psychoeducation, and medication management where appropriate. If detox is needed first, we'll help coordinate that safely.

Yes. We treat opioid use disorder and can incorporate medication-assisted treatment (MAT) when clinically appropriate, alongside therapy and recovery support, to improve safety and long-term outcomes.

Yes. We support recovery from stimulant use disorders through behavioral therapies, structure, and skills-based care, addressing both the substance use and any underlying or co-occurring conditions.

Yes. We help people who are misusing prescription medications — including opioids, benzodiazepines, and stimulants — with care that addresses both the substance use and the reasons behind it, coordinating detox or medical oversight when needed.

Yes. We treat methamphetamine use disorder using evidence-based behavioral approaches and structured support, with attention to co-occurring mental health needs that often accompany stimulant use.

Yes. We support recovery from cocaine use disorder through behavioral therapies, relapse prevention, and individualized care that addresses underlying triggers and any co-occurring conditions.

MAT combines FDA-approved medications with counseling and behavioral therapy to treat substance use disorders, most commonly for opioid and alcohol use. It can reduce cravings and withdrawal, improve safety, and support long-term recovery. We'll determine together whether MAT is appropriate for you.

It depends on your substance use and physical health. If you're at risk of withdrawal that requires medical supervision, detox may be the safest first step. Our assessment identifies this, and we help coordinate detox with trusted partners before you transition into our programming.

Yes — in fact, stepping into structured outpatient care after detox is one of the most important ways to protect early recovery. Many of our clients begin with us after completing detox or residential treatment elsewhere.

Yes. Treating co-occurring (dual diagnosis) conditions together is central to what we do. Because mental health and substance use so often influence each other, our integrated approach addresses both at once for more durable recovery.

Yes, with your consent. Family involvement can strengthen recovery, and we welcome loved ones into the process in ways that respect your privacy and clinical needs.

Yes. Family therapy can help repair communication, rebuild trust, and equip loved ones to support recovery in healthy ways. It's offered when clinically appropriate and with the client's consent.

Lead with compassion rather than ultimatums, learn about what they're facing, set healthy boundaries, and encourage professional help without trying to control the outcome. Our team can guide you on approaches — and you're welcome to reach out even before your loved one is ready.

This is painful and common. Pressuring or shaming rarely works; sustained, compassionate support and healthy boundaries often do more over time. Evidence-based approaches like CRAFT can help families encourage change. We're glad to talk with you about your specific situation.

“Tough love” relies on ultimatums and withdrawal of support to force change, and often backfires. CRAFT (Community Reinforcement and Family Training) is an evidence-based approach that teaches families to use positive communication, reinforcement, and self-care to encourage a loved one toward treatment — more effective and far less damaging to relationships.

Updates depend on what your loved one consents to share, since their care is confidential. When a release of information is in place, we'll communicate within those agreed boundaries and keep you appropriately informed.

Create a stable, supportive environment, keep communication open and non-judgmental, respect boundaries and treatment recommendations, take care of your own wellbeing, and celebrate progress. Recovery is a family process, and small, consistent support matters.

Yes. Aftercare planning can include resources and guidance for families, because sustained recovery is strengthened when loved ones are supported too. We'll discuss what's available as treatment progresses.

We're a clinician-led program built around individualized, whole-person care. Rather than a one-size-fits-all model, we tailor treatment to your history, goals, and the life you're working toward — combining evidence-based therapies with genuine, ongoing support through every step.

Trauma-informed care recognizes how common trauma is and how deeply it shapes mental health and substance use. In practice, it means we prioritize safety, choice, trust, and empowerment — working at your pace and avoiding approaches that re-traumatize, so healing can happen in a supportive environment.

Our care draws on established, research-supported modalities such as cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), trauma-focused approaches, motivational interviewing, and group process work, combined into a plan built for you.

Yes. Every client receives an individualized treatment plan built with their clinical team and updated as they progress. Your plan reflects your specific needs, goals, and circumstances — not a generic template.

Yes, where clinically appropriate. We provide medication assistance as part of your overall plan, so medications and therapy work together rather than in isolation.

This depends on your level of care and individual plan. Across our programs you'll have regular individual sessions with a primary clinician, supplemented by group therapy and other services. We'll outline your specific schedule during admissions.

Yes. Group therapy is a core part of our programming. Led by experienced clinicians, groups offer skill-building, shared experience, and peer connection that are powerful complements to individual work.

Yes. One-on-one therapy with a primary clinician is central to your care, providing personalized space to process challenges, set goals, and track progress throughout treatment.

Yes, where appropriate. Psychiatric support, including evaluation and medication assistance, is part of your individualized plan to support both mental health and substance use recovery.

Launch To Wellness is located at 20350 Ventura Blvd, Suite 200, Woodland Hills, CA 91367, serving the San Fernando Valley and greater Los Angeles area.

Transportation support may be available depending on your program and circumstances. Ask our admissions team about options so getting to treatment doesn't become a barrier to care.

Yes. Parking is available at our Woodland Hills location. If you have specific accessibility needs, let us know and we'll make sure you're accommodated.

Yes. Many clients attend our programs while living in sober living environments, and the combination of structured treatment and a supportive living setting can reinforce recovery. We're happy to coordinate where helpful.

In many cases, yes. We aim to complement, not disrupt, existing support. We'll coordinate with your outside providers when appropriate and with your consent, so your care stays connected.

Yes. You should not stop prescribed medications on your own. Bring a current list to admissions; our team will review your medications and coordinate care so everything is managed safely and cohesively.

Consistency matters in treatment, but life happens. If you need to miss a session, let your team know as early as possible so we can plan around it and keep your progress on track. Repeated absences are addressed supportively, as part of your care.

If you or someone else is in immediate danger, call 911. You can also call or text 988 to reach the Suicide and Crisis Lifeline, available 24/7. Once safe, reach out to us and we'll help coordinate appropriate next steps in your care.

Treatment doesn't end abruptly — it transitions. As you near the end of a program, we build a continuing care plan that may include stepping down to a lower level of care, ongoing therapy, support groups, and connections to community resources, so progress is protected.

Yes. Continuing care (aftercare) planning is built into treatment, not added as an afterthought. We work with you to map out the supports, services, and routines that will sustain your recovery once formal programming ends.

Aftercare is the ongoing support that follows the more intensive phase of treatment — things like outpatient therapy, support groups, alumni connection, medication management, and relapse-prevention planning. It bridges the gap between active treatment and independent, lasting recovery.

Yes. Staying connected after treatment strengthens recovery. Our alumni support helps you remain part of a community that understands the journey, offering encouragement and accountability over the long term.

Relapse prevention is woven throughout treatment: identifying triggers, building coping skills, creating crisis and safety plans, and establishing strong support systems. We also plan for the early-warning signs so you and your support network know how to respond.

Research consistently shows that longer engagement with treatment and aftercare improves outcomes. Rather than a fixed endpoint, we encourage staying connected to support — through step-down care, therapy, and alumni community — for as long as it's helpful, because recovery is an ongoing process.